Trades / Plumbers
Training software for plumbing businesses
Your business's name is on the job, whoever did the work. With Howio you show every person on your team how you want it done, and you keep a record of who has completed it.
The Plumbers, Gasfitters and Drainlayers Board runs its online CPD on Howio. 7,339 practitioners completed it in 2025.
Most of the work happens when you're not there to see it
An apprentice finishes a rough-in while you are across town pricing the next job, and a new hire fits a cylinder the way their last boss showed them. The work is done under your supervision and invoiced under your name, so a leak behind a wall or a failed inspection comes back to you. You also have a duty under the Health and Safety at Work Act to train and supervise the people who work for you. A walkthrough in the van covers it on the day, but it is hard to repeat for the next starter and harder to prove six months later.
How Howio helps
Show the whole team how the job is done, and keep the record
Build it from what you already have
Describe what you want, or drop in a video shot on site, a manufacturer's installation guide, your own photos, and the AI course builder turns it into a draft course you can edit to match how your business does the job. No images? Create them in the course builder itself.
Done on a phone, between jobs
Send a link by email and each person starts in their phone browser, with no app to install and no account to set up.
A record of who has done it
Search for anyone by name and see what they have completed, when, and how they scored. If a client or an inspector asks how your team was trained, you can show them.
Refreshers that come round on time
Set automated reminders so a safety refresher doesn't rely on someone remembering it, and issue a certificate when a course is completed that renews automatically when it's due. Certificates can carry your branding and be added to a LinkedIn profile.
What plumbing businesses put on Howio
Each person sees the courses that match their role, so an apprentice and a certifier get different training.
Induction
An induction for every new starter and apprentice, covering how your business works and who to call.
Common jobs
Your way of doing the common jobs, such as cylinder installs, backflow prevention and pressure testing.
Installation method
The manufacturer's installation method for a product your team hasn't fitted before.
Safety refreshers
Safety refreshers for confined spaces, trenching and hot works.
Scenarios
Branching scenarios that put a decision in front of someone before they meet it on a job.
Case study
The Board that licenses plumbers runs its CPD on Howio
Every licensed plumber, gasfitter and drainlayer in New Zealand has to complete CPD set by the Board to renew their licence. The Board's online programme runs on Howio, and 7,339 practitioners completed it in 2025, so some of your team may have used it already. The Board's programme covers the licence requirement, and the same software is what you use to build your own business's training.
If you run CPD or training for a register or a membership, see how Howio works for regulators and for associations.
Questions about training software for plumbers
- Can my team use Howio on site?
- Yes. Courses open from an emailed link in a phone browser, so they can be completed on site or between jobs.
- Does training I build on Howio count towards PGDB CPD?
- No. The Board sets and delivers its own CPD, and its online programme runs on Howio. Training you build for your own team is separate from the licence requirement.
- Can I use the guides and videos I already have?
- Yes. You can build courses from manuals, documents, video and photos, and add your own steps.
- How do I know who has completed a course?
- Search for the person by name to see their status, results and completion date.
- Does Howio connect to Simpro?
- Yes. Howio integrates with Simpro, as well as payment, sign-in and CRM systems.
See it with one of your own jobs
Start a free trial and build your first course from a procedure you already have, or book a demo and we'll show you how a plumbing business would set it up.