The emails we send
The six emails how.io sends learners and reviewers, from the invite to the certificate.
1 min read
Go to Settings → Templates and choose Emails. There are six:
- Invite: when a learner is added.
- Reminder: a number of days after the invite, if they haven't finished.
- Overdue: the day after the due date.
- Completion: when every module is finished.
- Certificate issued: when the certificate is earned, with the PDF attached.
- Review request: when someone is invited to review.
The list shows each email's subject and how many courses have customised it, for example 2 courses customised. Choose Edit to change one.