Customer Education and Training

Do we need a customer education platform?

A customer education platform is an online software tool that helps businesses to create and deliver learning and educational content to their customers. The business case is to empower customers to get the most out of a product or service, fostering self-sufficiency and reducing reliance on support channels.

Boost customer retention and growth

Turn your training into a growth driver. Transfer your complex product and process knowledge with interactive content that is built to be consumed.

Enhance self-sufficiency and product adoption

Make your partner training scalable and available 24/ 7, by providing your ecosystem with a single place to find your special know-how.

Engage with interactive content

Transfer your complex product and process knowledge with interactive content that is built to be consumed and engage your audience.

Interactive content creation

On-Brand Learning

👀 Demonstrate product use in a range of scenarios to give learners confidence they’re ready. Create simulations to practice skills and identify solutions using your products.

💥 How.io brings your training to life with visual learning experiences. Use our simple authoring tools to create interactive video, 3D simulations and Insta-learning.

Create interactive learning

Learning outside the LMS

Reach your external audiences

👋 LMSs are great for internal employees but struggle to offer good solutions to target and engage external audiences.

💡 Target your product audiences in the places they go for information - your website, learning systems, drip emails, support systems or through a QR code.

VARIABLE PRICING MODEL

Flexible solutions

🤝 How.io works with or without your existing systems as an authoring tool and training platform.

📅 Create visual learning experiences, use your existing materials and record training activity for a simple monthly fee.

📈 Customers may use products for different solutions with their own training requirements. Personalize learning material without the hassle of multiple resources to maintain.